Field Service
// 2026-01-18
The Invisible Dispatcher
Eliminating the 'In-Person Estimate' trap to automate 90% of bookings and dispatch crews via SMS.
n8n Twilio Logistics
Messages
Coach Mike
Hi! I need a deep clean for a 3-bed, 2-bath house in Montclair.
9:15 AMI can help. Based on the size (approx 1800 sqft), the estimate is $240. Want to book?
9:15 AMYes, Tuesday works?
9:16 AMBooked for Tuesday @ 9AM. Use this link to pay deposit.
9:16 AMOutcome
20 Hrs/Wk Saved
Quote Speed
Instant
Site Visits
Zero
Reviews
+400%
Admin Saved
20h/wk
The Operational Shift
We stopped driving to give free quotes and started closing deals over text.
| The Old Way (Manual) | The LogicLoom Way (Automated) |
|---|---|
| The Estimate: Owner drives to the house (1 hr). | The Estimate: “Sight Unseen” Algo-Quote (Instant). |
| The Dispatch: Group text chaos at 6 AM. | The Dispatch: Individual crew assignments via SMS. |
| The Feedback: Silence. | The Feedback: Auto-SMS: “Rate us 1-5” after job. |
| The Result: 10+ hours wasted driving. | The Result: 90% of bookings automated. |
How The Logic Works
We replaced the “In-Person Estimate” with a Remote Estimation Engine.
- Calculator: Clients input home details (Beds/Baths). We use a “Proxy Formula” to estimate square footage and labor cost with 95% accuracy.
- Quote: The system texts a binding price immediately.
- Dispatch: Upon booking, the system identifies the crew already working in that zip code and assigns the job to minimize drive time.
- Quality: After the job, it texts the client for a review. If they rate 5 stars, it sends the Google Review link.
price_calculator.js
Need this Logic?
We can deploy this architecture into your business in under 14 days.
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